PRIVACY POLICY
Your privacy is important to us.
It is the policy of Elizabeth Roy Charms to respect your privacy regarding any information we may collect while operating our website.
This Privacy Policy applies to: www.elizabethroycharms.com (hereinafter, "us", "we", or "www.elizabethroycharms.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through our website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through our website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
Collection of Information
Like most website operators, Elizabeth Roy Charms collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose of Elizabeth Roy Charms in collecting non-personally identifying information is to better understand how visitors to Elizabeth Roy Charms use our website. Elizabeth Roy Charms only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information (“personal information”) as described below.
Collection and Use of Personal Information
Elizabeth Roy Charms collects potentially personal information such as:
- Internet Protocol (IP) addresses,
- Time zone, and
- Some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We use the Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), and to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Certain visitors to the Elizabeth Roy Charms websites choose to interact with Elizabeth Roy Charms in ways that require Elizabeth Roy Charms to gather personally-identifying information. The amount and type of information that Elizabeth Roy Charms gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog or mailing list at http://www.elizabethroycharms.com to provide a username and email address.
We collect Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Protection of Personal Information
Elizabeth Roy Charms discloses potentially personal information only to those of its employees and third parties that need to know that information in order to process it on behalf of Elizabeth Roy Charms or to provide services available at the Elizabeth Roy Charms website.
For example, we use Wix to power our online store: our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
Some of those employees and third parties may be located outside of your home country; by using the Elizabeth Roy Charms website, you consent to the transfer of such information to them. Elizabeth Roy Charms will not rent or sell potentially personal information to anyone. Other than to its employees and third parties as described above, Elizabeth Roy Charms discloses potentially personal information only in response to a subpoena, court order or other governmental request, or when Elizabeth Roy Charms believes in good faith that disclosure is reasonably necessary to protect the property or rights of Elizabeth Roy Charms, third parties or the public at large.
If you are a registered user of http://www.elizabethroycharms.com and have supplied your email address, Elizabeth Roy Charms may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Elizabeth Roy Charms and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Elizabeth Roy Charms takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personal information.
E-commerce, - Online Sales and Financial
Those who engage in transactions with Elizabeth Roy Charms by purchasing products from the Elizabeth Roy Charms website, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Elizabeth Roy Charms collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Elizabeth Roy Charms. Elizabeth Roy Charms does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Security
The security of your Personal Information is important to us, however Customers must remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to External Sites
Our Service may contain links to external sites that are not operated by us, for example to process your online payment. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Cookies
To enrich and perfect your online experience, Elizabeth Roy Charms uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Elizabeth Roy Charms uses cookies to help Elizabeth Roy Charms identify and track visitors, their usage of http://www.elizabethroycharms.com, and their website access preferences. Elizabeth Roy Charms visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Elizabeth Roy Charms websites, with the drawback that certain features of the Elizabeth Roy Charms websites may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.
Behaviour Advertising and Google AdWords
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
www.elizabethroycharms.com uses Google AdWords for remarketing. We use the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plug-in. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights and General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Elizabeth Roy Charms does not knowingly collect any Personal Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Privacy Policy Changes
Although most changes are likely to be minor, Elizabeth Roy Charms may change its Privacy Policy from time to time, and in our sole discretion. Elizabeth Roy Charms encourages visitors to frequently check this page for any changes to its Privacy Policy.
Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
If you have any questions about this Privacy Policy, please contact us via email at
Elizabeth Roy Charms
P.O. Box 1084
Camberley
GU15 9QZ